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Re: Carrara Customer services

Re: Carrara Customer services

2004-03-29       - By mykyl1966

 Back
Maybe this will post.

The problem is now fixed.

Cheers

Mike R

--- In Carrara@(protected), "nicholas8681" <nicholas8681@(protected)>
wrote:
> When did you email them? As with most offices they are closed over
> the weekend. Give them a little bit longer.
>
> Brian
>
>
> --- In Carrara@(protected), "mykyl1966" <mykyl@(protected)> wrote:
> > Ok I have waited yet another day with no replies from Customer
> > services or Thomas Mulet or the UK person either.
> >
> > Its a pretty simple query to ask if the order did actually go
> > through.
> >
> > If they find it difficult to reply to simple queries I dont hold
> out
> > much hope for actual problems.
> >
> > Yes. I am frustrated as this is now ridiculous and If I dont
hear
> > from them by the end of today the order is cancelled and I will
> look
> > eslewhere.
> >
> > Mike R
> >
> > --- In Carrara@(protected), "mykyl1966" <mykyl@(protected)> wrote:
> > > Well I still have not recieved any email confirmation of my
order
> > > and have had no replies to my emails to customer services in
> > France
> > > or the UK.
> > >
> > > How long does it take them to reply to a query?
> > >
> > > Perhpas when ordering from Eovia you dont get email
confirmation!
> > > Perhaps the web page confirmation is all you get!
> > >
> > > Any ideas as I cant get any answer on any of the telephone
> numbers
> > > either.
> > >
> > > Cheers
> > >
> > > Mike R



Special $30 OFF transposer until April 16, 2004.

http://www.eovia.com/offers/yahoo.jsp

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