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Getting frustrated with bugs...

Getting frustrated with bugs...

2005-06-03       - By Morten Bartholdy

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Reply:     1     2     3     4     5     6     7     8     9     10     >>  

Joel I do remember you ;) and I'm not sure my answer will be of much help,
but here goes:

I use XSI on lots of different hardware combinations including a few
consumer gfxcards and though I do run in to the occasional bug or crash,
V4.2 appears very stable for my use, which is any flavor of 3D & VFX for
commercials and feature film alike. So I get around in the app and I can't
recognize your problems. I know this does not help you much, but it leads me
to think you are either suffering from a very incompatible gfxcard (you
don't say which one), or bad hardware - perhaps memory.

You say it happens when working with shaders, so what exactly is it you do?
Do you tweak parameters on existing ones or write your own? Granted -
tweaking shaders with the renderregion active causes hangups or crashes now
and then, but although annoying, nothing I would call serious flaws. The
only times I have experienced repeated crashes or the like, was when I was
beating what ought to be a dead horse, and was too tired to think of
reasonable workarounds or even a better solution. In my experience (having
taught 3D at several schools in my country) those that keep running into
trouble with the app often keep using it in ways that may provoke certain
weaknesses in the sw. I am not saying that is what you do - I am only trying
to give you pointers regarding how to work on fixing your specific problem.

When you say no-one seems to care about your problems, bear in mind that if
it is a gfxcard issue, it could be fixed for an amount equalling a few hours
work for many professionals on this, and though I understand your pain, and
appreciate that you may not be in a position to aquire a certified card, you
may need to understand why others might not be bothered.

You might get more help from some of all the good guys residing here if you
provide a bit more specific info about the nature of your predicament. I am
no hardware expert, but I have used XSI on several consumer cards including
even an old GeForce 2 GTS, and apart from performance and OGL accuracy they
are not much different from Wildcats, Fire or nVidia FX cards for average
daily use, so I am curious to know which card you are using.


Best regards

Morten Bartholdy
3D & VFX Artist
Denmark



-- -- Original Message -- --
From: "Joel Blackwell" <joel@(protected)>
To: <XSI@(protected)>
Sent: Friday, June 03, 2005 12:39 PM
Subject: Getting frustrated with bugs...


> I'm considering selling XSI, mainly because I'm finding it hard to learn
> the program, due to the fact I run into a bug every few minutes when
> working with shaders.  Every time I post about the problems (on a
> forum), someone pipes up and tells me something like, "You must have
> missed something." or, "The problem must be with your graphics card."
> Perhaps either one of those could be true, since I'm not using a
> certified card, and I'm no XSI know-it-all.  However, no one seems to
> care if the problem could actually be worth looking to.  My posts just
> disappear into nothingness, never to be seen again.  Seemingly, my only
> solution I have is- risk paying some money for a certified card (which
> is beyond my price range at the moment) that may not fix the problems
> I've been seeing anyway.
>
> This is obviously a great community for people who work in a
> professional environment, and have money to throw around everywhere for
> proper support and the hardware to suit a professional pipeline.  But,
> for people like myself, XSI seems more and more the poorer program to go
> with.  Softimage may be doing everything they can to increase their
> userbase, but the program just isn't designed for the average person...
> and right now, I wouldn't recommend it to anyone.  I mean, why develop a
> program for certified (non-gamer) cards, and then aim the program at mod
> makers for games?  It just doesn't make any sense.
>
> That aside, does anyone have some advice for me?  Last time I posted on
> this mailing list everyone tried to kill me as the marauding invader
> from the land of Truespace (if anyone remembers that fiasco).  This
> time, I'm hopeful that won't happen again, and someone will help me get
> this program working as it should.  Or, the Softimage crew will actually
> note down some bugs to be fixed, so I don't have to sell XSI and move
> onto something that works.
>
> Thanks.
>
> -Joel
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