 | | | laptops -- CompUSA No! | laptops -- CompUSA No! 2005-04-13 - By Todd Alan Peleg
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ahh .. yes.. well... before brad tears down my review...or.. rather..
after he has..
i will say this..
my suggestion to buy from a place like that was ONLY if you are buying
new.. and that does't avoid the ripoffs.. but.. it makes it easier to
drive somewhere and fight.. vs being put on hold... and transferred
eighty times...
t
brad wrote:
>One caveat though, beware the dreaded restocking fees! If you purchase
something from them or try to get service, and things don't work out, they'll
charge you a hefty percentage of the cost of the item. For example, you buy a
notebook from compUSA or Circuit City, and for some reason the configuration
refuses to run XSI, they'll charge you $400 bucks if you need to return it.
>
>My last experience with CompUSA (which will be my last experience with them) I
brought in an older system to upgade some of the components, thinking I could
be lazy and trust somebody else. Their tech got back to me a week later with
the news that in order to finish the installation of new components, I would
also have to buy a new power supply. After another week, the tech informed me
that the new power supply wouldn't fit in my case, so I should buy a new case.
>
>At this point, I would be spending as much on upgrading my old system as
buying a new one outright, so I informed the tech that I would be canceling the
upgrade. When I went to retrieve my system, the manager was there to greet me
and inform me that I would be required to pay a restocking fee on all the parts
I didn't purchase. He told me my choices were I could avoid the fee by going
with all the upgrades or buying a new system from them. Looking over his
shoulder, I noticed that my CPU was sitting on the workbench, surrounded by the
upgrade items still neatly packaged in their shrinkwrapped boxes. Outraged, I
decided I would pay their ransom fee and never do business with them again.
>
>And now, I encourage the rest of you to never do business with CompUSA!!!
>
>-- ----Original Message-- ----
>
>
>> My rule of thumb when it comes to laptops (or desktops) is never to
>> order anything that i cannot WALk back into a store and make them fix it
>> immediately.. the down time is so not worth it...
>>
>> even if compusa gives me less choice... and i may have to pay a bit
>> more.. i know i can walk into there at anytime and say.."its not
>> working.. fix it now".. i don't have to ship it.. or deal with phone
>> service....
>>
>> and that means a lot to me..
>>
>> plus.. their extended warranty means if anything breaks.. they don't
>> even try to fix it.. thety just hand you a new part.. or a new laptop...
>> if my HDD fails.. i bring it in.. they give me a new one (obviously.. i
>> woul dwant to try and save the data.. but i can do that first...)
>>
>> so.. that is worth a lot to me.
>>
>> my thoughts
>>
>> todd
>>
>> Rick Walia wrote:
>>
>> >On 4/13/05, Raffaele ThE_JacO Fragapane <jaco@(protected)> wrote:> A
producer here bought one as well. > > 2 weeks ETA soon became 5, then 6, then
the price of the same laptop> dropped, the 7th week and a couple of flaming
mails went by, and finally at> the 8th week he received it... with the wrong
HDD and with his credit card> being charged the full amount and not the post
price drop one. > > Don't make the mistake to get an alienware, 9 out of 10
people I've heard> from had problems with the laptop, with the customers
service, or with both.
>> >I was almost about to order an alienware laptop. After your emails,I'm
gonna pass.Thanks for the info!
>> >I'm also looking into hypersonic.
>> >http://www.hypersonic-pc.com/2001/systems-mobile.htm
>> >/R
>> >---
>> >Unsubscribe? Mail Majordomo@(protected) with the following text in body:
>> >unsubscribe xsi
>> >
>> >
>> >
>>
>>
>> ---
>> Unsubscribe? Mail Majordomo@(protected) with the following text in body:
>> unsubscribe xsi
>>
>>
>-- ----Original Message-- ----
>
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ahh .. yes.. well... before brad tears down my review...or.. rather..
after he has..<br>
<br>
i will say this..<br>
<br>
my suggestion to buy from a place like that was ONLY if you are buying
new.. and that does't avoid the ripoffs.. but.. it makes it easier to
drive somewhere and fight.. vs being put on hold... and transferred
eighty times...<br>
<br>
t<br>
<br>
brad wrote:<br>
<blockquote type="cite"
cite="mid20050413193006.20876.qmail@(protected)">
<pre wrap="">One caveat though, beware the dreaded restocking fees! If you
purchase something from them or try to get service, and things don't work out,
they'll charge you a hefty percentage of the cost of the item. For example, you
buy a notebook from compUSA or Circuit City, and for some reason the
configuration refuses to run XSI, they'll charge you $400 bucks if you need to
return it.
My last experience with CompUSA (which will be my last experience with them) I
brought in an older system to upgade some of the components, thinking I could
be lazy and trust somebody else. Their tech got back to me a week later with
the news that in order to finish the installation of new components, I would
also have to buy a new power supply. After another week, the tech informed me
that the new power supply wouldn't fit in my case, so I should buy a new case.
At this point, I would be spending as much on upgrading my old system as buying
a new one outright, so I informed the tech that I would be canceling the
upgrade. When I went to retrieve my system, the manager was there to greet me
and inform me that I would be required to pay a restocking fee on all the parts
I didn't purchase. He told me my choices were I could avoid the fee by going
with all the upgrades or buying a new system from them. Looking over his
shoulder, I noticed that my CPU was sitting on the workbench, surrounded by the
upgrade items still neatly packaged in their shrinkwrapped boxes. Outraged, I
decided I would pay their ransom fee and never do business with them again.
And now, I encourage the rest of you to never do business with CompUSA!!!
-- ----Original Message-- ----
</pre>
<blockquote type="cite">
<pre wrap=""> My rule of thumb when it comes to laptops (or desktops) is
never to
order anything that i cannot WALk back into a store and make them fix it
immediately.. the down time is so not worth it...
even if compusa gives me less choice... and i may have to pay a bit
more.. i know i can walk into there at anytime and say.."its not
working.. fix it now".. i don't have to ship it.. or deal with phone
service....
and that means a lot to me..
plus.. their extended warranty means if anything breaks.. they don't
even try to fix it.. thety just hand you a new part.. or a new laptop...
if my HDD fails.. i bring it in.. they give me a new one (obviously.. i
woul dwant to try and save the data.. but i can do that first...)
so.. that is worth a lot to me.
my thoughts
todd
Rick Walia wrote:
>On 4/13/05, Raffaele ThE_JacO Fragapane <a class="moz-txt-link-rfc2396E"
href="mailto:jaco@(protected)"><jaco@(protected)></a> wrote:> A
producer here bought one as well. > > 2 weeks ETA soon became 5, then 6,
then the price of the same laptop> dropped, the 7th week and a couple of
flaming mails went by, and finally at> the 8th week he received it…
with the wrong HDD and with his credit card> being charged the full amount
and not the post price drop one. > > Don't make the mistake to get an
alienware, 9 out of 10 people I've heard> from had problems with the laptop,
with the customers service, or with both.
>I was almost about to order an alienware laptop. After your emails,I'm
gonna pass.Thanks for the info!
>I'm also looking into hypersonic.
><a class="moz-txt-link-freetext" href="http://www.hypersonic-pc.com/2001
/systems-mobile.htm">http://www.hypersonic-pc.com/2001/systems-mobile.htm</a>
>/R
>---
>Unsubscribe? Mail <a class="moz-txt-link-abbreviated" href="mailto
:Majordomo@(protected)">Majordomo@(protected)</a> with the following text in
body:
>unsubscribe xsi
>
>
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</blockquote>
<pre wrap=""><!---->-- ----Original Message-- ----
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