trueSpace6.6 SP1 2003-12-29 - By Thomas Moffat Grimes
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Hi Barry,
No - point upgrades don't normally require registration (but may if quite a
jump), but full upgrades do. A note is always included in the purchase
confirmation to say please register your new software, as people do need to
register when they purchase a new version.
HTH!
Tom
Thomas Moffat Grimes
Marketing Communications
Caligari Corporation
mailto:thomas@(protected)
http://www.caligari.com
-- --Original Message-- --
From: barry [mailto:barry@(protected)]
Sent: Monday, December 29, 2003 10:31 AM
To: truespace@(protected)
Subject: Re: [TSML] trueSpace6.6 SP1
I thought that when I call in and buy it it's automatically registered. No?
I've bought every upgrade.
Barry
-- -- Original Message -- --
From: "Thomas Moffat Grimes" <thomas@(protected)>
To: <truespace@(protected)>
Sent: Monday, December 29, 2003 10:05 AM
Subject: Re: [TSML] trueSpace6.6 SP1
> Hi Barry,
>
> Sorry to hear about problems being on the list. Things seem ok right now,
> checking your records, we have this email address and it seems active. One
> thing, though, records show purchase of tS6.6 upgrade, but the last
> registered product was tS5 - this is a good time for me to remind everyone
> that registering your software is a good thing to do, as it ensures you
get
> the latest news and the latest savings for the version you own.
>
> This could be another cause for people not to receive their upgrade
> notification. It is important to register :) Registration info and 'how
to'
> goes out when you purchase, with the note reminding you that registering
> gives you the latest upgrades, etc. This isn't directed at Barry, but is a
> general request for all to make sure they keep their registration up to
date
> :)
>
> Let me know if you still have problems staying on the list, Barry, as it
> ought to be working fine just now.
>
> HTH!
> Tom
>
> Thomas Moffat Grimes
> Marketing Communications
> Caligari Corporation
>
> mailto:thomas@(protected)
> http://www.caligari.com
>
> -- --Original Message-- --
> From: barry [mailto:barry@(protected)]
> Sent: Friday, December 19, 2003 6:13 PM
> To: truespace@(protected)
> Subject: Re: [TSML] trueSpace6.6 SP1
>
> I've been unable to get stay on your mailing list for a year or more. I
> have no idea how many good offers I might have missed. Each time I hear
> about something I call and make sure I'm put back on it. Each time they
> tell me I was removed because my emails bounced.
>
> I've spent time going over this with my ISP and they do no blocking or
> filtering.
>
> I've had no problem like this with anyone except Caligari.
>
> I now have a new email address and I've given it to your people on the
> phone. However it's just a new address through the same ISP and the old
one
> is still valid. I have hundreds of spams to prove it. ;)
>
> I'd like to find out why I cant stay on your list. When I call they put
me
> back on and say that's all they can do.
>
> I do get my TSML emails. I was using the old address and changed it to
the
> new address today. It's never really been a problem.
>
> If there is anyone who will deal with this to try to solve the problem and
> not just put me back on the list I would surely appreciate it.
>
> Barry
>
>
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