ProTeam renewals 2003-12-17 - By John Gaubatz
Back I have to say I am in the same boat with Dave on this one. While I believe the content of Proteam is very valuable, I think the structure of proteam leaves something to be desired. I have a desire to keep my software up to date. Whether it is Caligari or some other software package. If belonging to a subscription program saves me money in the long run, then I am all for it. But there is no subscription program for software only with Caligari. It's all or none, then a huge price just to join proteam. Yes the number of courses and library content included in proteam is increasing, but when tutorial videos are repeated, does that decrease the value of the previous tutorial videos? If this system is to be fair to both the professional and the amateur, then proteam should be structured as a software maintenance subscription and an optional extras package. The maintenance subscription would include support and the latest upgrades. For an extra fee, the tutorials and model libraries would be available. By doing it this way, Caligari would probably enjoy continued revenue for development, more so than expecting amateurs to fork over 900 some dollars for content they may already have. Me personally, I would readily support maintenance subscriptions, since I like and believe in truespace. But extortion leads me to think other things. The price of proteam is only 200 dollars less that a maintenance subscription from AutoDESK for Inventor, Autocad and Mechanical Desktop combined. I have to use that to create products that will eventually be sold to the market place. It is hard to justify 900 dollars for my personal amusement.
While I am on it (rampage), what are the possibilities of a new book? The last truespace book I can remember is Inside Truespace 4 by Frank Rivera. It seems like more attention is paid to creating video tutorials than generating a new book. At 79 dollars a tutorial, who wouldn't want to create them? Let me ask anyone here, can you read a video tutorial on the couch? Yes if you have a laptop computer. Can you take the video tutorial with you where ever you go? Yes if you have a laptop. Videos haven't much use for learning on the side unless you have a computer handy. All of the other 3D software companies have new books created for the latest release of their software package. I know the software company is not directly responsible, but someone generates the books. If truespace is determined to be the leading selling 3D software package in a recent poll, shouldn't there be an emphasis on a new book. And if it is true that truespace is the leading selling 3D software package, then Caligari really ought to rethink its Proteam pricing. I understand with a lot of new buyers using truespace, the proteam package looks like a great deal at 495 dollars, but restructuring the Proteam will not alienate long time users who want to simply maintain their software.
Regards, John Gaubatz (Amateur 3D Artist, and a poor one ($) at that) ;>(
-- --Original Message-- -- From: TSML [mailto:truespace@(protected)]On Behalf Of thomas Sent: Monday, December 15, 2003 7:45 PM To: truespace@(protected) Subject: Re: [TSML] ProTeam renewals
Hi Dave,
Well, we do consider proTeam renewal to be back to back - the reduced pricing for renewing is for keeping pT subscription up-to-date and not letting it lapse (which becomes even more worth it with content only available for a limited time, the 'cover CD' type concept).
That said, we did offer renewal to all those who had ever been in pT earlier on this year, so that was something we considered and did even before this change in the pricing!
We sure didn't want people to feel in a pickle, yet proTeam content really is growing at a large rate and a change had to come at some point, and there always has to be a deadline to such change. You can be assured that we are always watching to make sure proTeam remains excellent value, and will continue to do so!
HTH! Tom
Thomas Moffat Grimes Marketing Communications Caligari Corporation
mailto:thomas@(protected) http://www.caligari.com
-- --Original Message-- -- From: TSML [mailto:truespace@(protected)] On Behalf Of Dave Angelini Sent: Monday, December 15, 2003 10:20 PM To: truespace@(protected) Subject: Re: [TSML] ProTeam renewals
Tom,
So what about those people who are renewing their ProTeam subsription from 2003 to 2004, but rather had ProTeam in 2002, let it lapse for a year, and want to pick it up again in 2004. Though this may not count as a renewal (e.g. from one year to the next), the same situation applies in that they are not getting all NEW content and therefore should not be subject to the full $895 price.
Also, if the deadline is 12/17/2003 for "new" subscribers, then a pricing decision on renewals be it from 2003 or previous years should also be made soon.
You've really put us in a pickel with this one.
Thanks, Dave Angelini
-- -- Original Message -- -- From: "thomas" <thomas@(protected)> To: <truespace@(protected)> Sent: Monday, December 15, 2003 11:00 AM Subject: Re: [TSML] ProTeam renewals
Hi Bobby, all,
Well, the renewal prices will be given to people as their membership expires. Those who are already in pT, and who are about to expire in the next 2 months or so, already know, as they've been mailed, and that's pretty much how things will go - as and when membership comes up for expiry, the renewal opportunity will be sent out.
The reason for not giving a price is that renewal prices may not be as static for long periods of time, unlike the first time subscription pricing, so we can't announce a fixed and definite price at present. Sorry the information isn't more concrete right now!
HTH! Tom
Thomas Moffat Grimes Marketing Communications Caligari Corporation
mailto:thomas@(protected) http://www.caligari.com
-- --Original Message-- -- From: TSML [mailto:truespace@(protected)] On Behalf Of bobbyrtaylor Sent: Monday, December 15, 2003 12:51 PM To: truespace@(protected) Subject: Re: [TSML] ProTeam renewals
Thanks Tom for helping clear this up. We all are waiting for actual price quote on proTeam renewal.
BRT
-- -- Original Message -- -- From: "thomas" <thomas@(protected)> To: <truespace@(protected)> Sent: Monday, December 15, 2003 12:32 PM Subject: Re: [TSML] ProTeam renewals
> Hi all, > > Please note that in all information sent out, it is noted that proTeam > renewal has always been less than first time subscription, and that this > will continue after the price change - that is, a renewal will NOT be the > $895 new subscription price. That's the way we've always done it, and that > isn't changing, even with the price change :) Exact prices of renewals are > not given at present, but wanted to be sure that no-one thought the full > price will be charged to renewals. > > Thanks! > Tom > > Thomas Moffat Grimes > Marketing Communications > Caligari Corporation > > mailto:thomas@(protected) > http://www.caligari.com > > -- --Original Message-- -- > From: TSML [mailto:truespace@(protected)] On Behalf Of Galaxyroom > Sent: Saturday, December 13, 2003 10:16 PM > To: truespace@(protected) > Subject: [TSML] ProTeam renewals > > > I will be a fisrt time subscriber, but I think it will be only fair for old > subscribers to get a lower rate for renewing their subscriptions. This is a > common thing. > > Cobus >
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